At Sinister Club, we aim to provide you with a seamless shopping experience, including efficient and reliable shipping services. Please take a moment to read our Shipping Policy to understand our shipping procedures and guidelines.
We currently offer shipping within India.
Order Processing: After you place an order, please allow [X] business days for us to process and prepare your order for shipment. Orders are processed during our regular business hours, from Monday to Friday.
Shipping Time: Once your order is processed, our standard shipping times are as follows:
- Domestic (within India): 3 to 7 business days
Please note that shipping times may vary based on your location and any unforeseen circumstances such as weather conditions or holidays.
Shipping charges are calculated based on your order total, location, and shipping method. You will see the applicable shipping charges during the checkout process before finalizing your order.
Upon shipping your order, we will provide you with a tracking number and a link to track your shipment's progress. You can monitor the status of your order at any time.
Please ensure that you provide accurate and complete delivery information, including your contact number and any specific delivery instructions. This helps us ensure the successful and timely delivery of your order.
Our shipping partners will make multiple attempts to deliver your order. If no one is available to receive the delivery, they may leave a notification card with instructions on how to reschedule delivery or pick up your order from a local distribution center.
Damaged or Lost Shipments
If you receive a damaged package or if your shipment is lost in transit, please contact our Customer Service team at [firstname.lastname@example.org] or send a WhatsApp message to [+91 8826969961] as soon as possible. We will assist you in resolving the issue promptly.
Returns Due to Shipping Issues
If your order is returned to us due to incorrect address information or multiple delivery failures, we will contact you to arrange for re-shipping. Additional shipping charges may apply.
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at [email@example.com]. We are here to assist you and ensure a smooth shopping experience with Sinister Club.