Returns and Refunds Policy
At Sinister Club, we take pride in delivering high-quality products, but we understand that issues may occasionally arise. Please read our Returns and Refunds Policy carefully to understand our procedures regarding returns, refunds, and replacements.
Returns and Refunds Policy
Returns and Refunds: Sinister Club operates a strict no return and no refund policy for products that have been delivered in good condition and are not damaged.
Replacements: We offer replacements only for products that were damaged at the time of delivery. If you receive a damaged item, please contact us within 6 days of delivery. We will arrange for a replacement of the damaged product.
Contact Us: To request a replacement for a damaged item, please contact us via email at [contact@sinisterclub.com] or send a WhatsApp message to [+91 8826969961]. Please provide your order number, a description of the damage, and any relevant photographs.
Eligibility for Replacements: To be eligible for a replacement, the item must be in its original packaging and in the same condition as when it was received. We may request photographic evidence to assess the damage.
Processing Time: Once we receive your request and the necessary information, we will process your replacement request within 2 business days and provide you with further instructions.
Shipping Costs: Sinister Club will cover the shipping costs associated with replacing damaged items. You will not be charged for return shipping or the cost of the replacement item.
Non-Damaged Items: If you wish to return or refund a non-damaged item, please note that we do not accept returns or offer refunds in such cases.
Contact Information
If you have any questions or need further clarification about our Returns and Refunds Policy, please do not hesitate to contact us via email at [contact@sinisterclub.com] or send a WhatsApp message to [+91 8826969961]. We are here to assist you and ensure your shopping experience with Sinister Club is exceptional.